Privacy, Cookie & GDPR Policy

Last updated - 1st September 2023

Privacy Policy

1. What information do we collect?

We collect information from you when you fill out a form. When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.‍

2‍. What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

- To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.

- To improve our website and services, to make it more user-friendly, and to monitor that it is performing correctly.

‍3. How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

4‍. Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

View Google Analytics Public Policy

5‍. Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

‍6. Third party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7‍. Children’s Online Privacy Protection Act Compliance

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.‍

8. Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

9‍. Your consent

By using our site, you consent to our online privacy policy.

1‍0. Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

‍11. Contacting us

If there are any questions regarding this privacy policy you may contact us using the information below.‍

Mayfair Plumbers Limited

info@mayfairplumbers.london

Cookie policy

1. Introduction

As with other web sites, to enable consumers to navigate our web site and enhance their experience, we may place small data files called cookies on your device.

2. What is a Cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit our site. It enables the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

3. What Do We Collect?

Cookies will not specifically identify the user, collecting information such as:

  • Device type (e.g. mobile, computer, laptop, tablet)

  • IP address

  • Access times

  • Operating system

  • Settings

  • Referring website addresses

  • Browser information (e.g., type, language, and history)

  • Other data about your device to provide the services as otherwise described in this policy

  • Location information (we may receive your generic location, such as city or neighbourhood)

The information will be used internally for web site traffic analysis. However, we assume no responsibility for the security of this information.

This information helps us learn about the geographical distribution of our website visitors, and the technology they use to access our site. This information is never connected with the personal information you supply to us if youregister with us as a customer.

4. How are Cookies Used?

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: https://policies.google.com/privacy 

The cookies we collect may be used for:

  • Essential website functionality

  • Enhancing the website performance

  • Logging users’ actions

  • Website traffic analysis

  • Behavioural advertising

  • User identification

5. How to Control Cookies

To block or restrict the use of cookies through your browser settings. For more information on cookies, their use and blocking them you may want to visit www.aboutcookies.org.uk. If you do block or restrict Cookies you will have to manually adjust preferences every time you visit a site and some services and functionalities may not work.

General Data Protection Regulation (GDPR)

What is GDPR?

The General Data Protection Regulation (GDPR) is intended to strengthen and unify data protection for all individuals.

At Mayfair Plumbers Ltd,  NI680303 Registered in Northern Ireland NI we are committed to ensuring the protection of your personal information in line with GDPR guidelines.

What does it mean for me?

At Mayfair Plumbers Ltd we are committed to protecting your privacy and all your personal information is handled responsibly.  The key benefits for you are that:

  • You have greater control over your personal information and data

  • You have new rights in terms of accessing your information free of charge, and if you notice that any of the information we hold on you is inaccurate, we’ll put this right

  • We will always retain your personal information in accordance with law and regulation and never retain your information for longer than is necessary

  • We’ll only send you marketing messages if we have your consent to do so

  • We collect data if you use our website and make an enquiry and/or engage us to undertake work.  Please see our Cookie Policy here

Data Protection Privacy Notice

As well as using your information to manage the products and services we provide to you, we will need to use your data for a number of other reasons. These include the following:

  • Verifying your name & address

  • Phone or mobile number

  • Email address

  • Billing information 

  • Feedback/comments

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